Abbott Merchandise

Abbott Merchandise

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Their portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. . For over five years, The Smart Group has delivered a world-class service to Abbott’s affiliates in Ireland, the UK and the across the EMEA region. Developing a deep understanding of Abbott’s needs and consistently delivering at the highest standards has led to a strong, effective and mutually beneficial long-term relationship.

What We Did
  • Promotional Merchandise
  • Graphic Design
  • Print Media
  • Fulfilment
  • Storage
  • Digital Design
  • Online Product Catalogue
The Approach

Though located in different sites and producing different products, Abbott’s affiliates often need the same items. So rather than acquiring what each site needs individually, The Smart Group consolidated the process using our proprietary On Brand© design suite and buying platform.

As a result, purchasing and distribution became far more efficient and cost-effective. By acquiring items in bulk, we have generated significant savings for Abbott while less reliance on transportation has reduced our impact on the environment.

Abbott also relies on The Smart Group to deliver seamless, end-to-end event solutions, often against very demanding deadlines. Overseen by a dedicated Account Manager and drawing on extensive experience, we manage everything from communications and design to staging and customer experience planning in a way that delivers a world-class result.

Abbott Merchandise
Abbott Merchandise
Abbott Merchandise
Conclusion

Looking to the future, we aim to create an even deeper, stronger and more mutually-beneficial relationship. Building on how we work today, this will be characterised by best-in-class customer service, creative thinking, unrivalled product quality and excellent pricing, all underpinned by cutting-edge technology.

testimonial
What The Client Said

Having worked with the team at The Smart Group for over 5 years, we have found them to be extremely professional, attentive and innovative in meeting our business needs across their range of services. I have found them to be an excellent resource to include at the planning phase of events and programs and they continue to innovate their approach, including the delivery of the new eco-friendly catalogue and online portal of products. They have invested in understanding our brand and our guidelines and thus it saves a lot of time knowing that the products and services are compliant. This is all supported by excellent customer service. We are delighted to continue our work with the team at the Smart Group.

Darragh Fallon
CSR & Communications Manager, Abbott

Interested in working with The Smart Group?

Let's Talk